Tickets are not available for sale yet. They will be available for booking through this website only. Tickets purchased on unauthorized websites or through scalpers will not be honored.

Yes, unless we are at capacity. The best way to guarantee entry is to book online in advance. Keep in mind that we do not accept cash payments.

The Museum of Illusions is cashless. We accept card payments only.

There is no parking affiliated with the museum but visitors arriving by car can use Ally Center’s 1,400-space parking garage or public parking in front of the Museum. If you are planning on driving, please allow time to find a parking spot.

Visitors traveling by light rail can exit at Stonewall. MOI Charlotte is just a 4 minute walk from the station. The bus station closest to our location is at CTC Arena. MOI Charlotte is a 13 minute walk away from the station.

The experience should typically last between 45 and 90 minutes.

No, food and drinks are not allowed in the museum.

Tickets are not required for children who are ages 3 and younger. They can enter MOI for free!

We are wheelchair friendly – some exhibits are not accesible due to the nature of the structure, however with over 60 exhibits, there’s a lots to do!

Yes, our venue can accommodate prams.

Yes, all ages are welcome and children under 3 years of age can enjoy the museum for free.

The Museum of Illusions is a permanent installation.

The family ticket includes 2 adults tickets, and 2 tickets for children under 12.