FAQ

Read our FAQ and get the information you need.

  • Tickets are not available for sale yet. They will be available for booking through this website only. Tickets purchased on unauthorized websites or through scalpers will not be honored.

  • Yes, unless we are at capacity. The best way to guarantee entry is to book online in advance. Keep in mind that we do not accept cash payments.

  • The Museum of Illusions is cashless. We accept card payments only.

  • The experience should typically last between 45 and 90 minutes.

  • No, food and drinks are not allowed in the museum.

  • Tickets are not required for children who are ages 3 and younger. They can enter MOI for free!

  • We are wheelchair friendly – some exhibits are not accesible due to the nature of the structure, however with over 60 exhibits, there’s a lots to do!

  • Yes, our venue can accommodate prams.

  • Yes, all ages are welcome and children under 3 years of age can enjoy the museum for free.

  • The Museum of Illusions is a permanent installation.

  • The family ticket includes 2 adults tickets, and 2 tickets for children under 12.